Need support?
Have a look at our resources to help you back on track
  • 10 years of experience
  • 10000 displays
  • 300 partners​
  • 100 countries​

MagicInfo Services support

Your digital signage at peak performance, while drastically reducing your operational costs? That’s what MagicInfo Services support is all about. Long-term service contracts, 24/7 or get your answer in 6-12 business hours. We offer access to our entire Knowledge Base, with all the answers you need.

Support resources

Knowledge Base

Free access to all MagicINFO manuals and articles.


Have a question? The answer might be here.

Community forum

Share ideas and insights about MagicINFO.

MagicINFO training

Workshops and online trainings for end users, systems managers and designers.

MagicINFO web manual

Full Samsung MagicINFO manual.


Support desk

Need any help? Get in touch with customer support.

Support on demand

Our online support portal with knowledge base, extensive FAQ and community forum is open to every MagicINFO user. So, this means you can easily solve minor problems yourself.

If you need support from our consultants, click on the ticket button in the Support Portal. Our support rate is € 22.50 per 15 minutes. If the problem can be solved in the first 15 minutes, it’s free of charge.