MagicInfo Services support
Your digital signage at peak performance, while drastically reducing your operational costs? That’s what MagicInfo Services support is all about. Long-term service contracts, 24/7 or get your answer in 6-12 business hours. We offer access to our entire Knowledge Base, with all the answers you need.
Free access to all MagicINFO manuals and articles.
Have a question? The answer might be here.
Share ideas and insights about MagicINFO.
Workshops and online trainings for end users, systems managers and designers.
Full Samsung MagicINFO manual.
Need any help? Get in touch with customer support.
Our online support portal with knowledge base, extensive FAQ and community forum is open to every MagicINFO user. So, this means you can easily solve minor problems yourself.
If you need support from our consultants, click on the ticket button in the Support Portal. Our support rate is € 22.50 per 15 minutes. If the problem can be solved in the first 15 minutes, it’s free of charge.