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  • 10 years of experience
  • 10000 displays
  • 300 partners​
  • 100 countries​

MagicInfo Services support

Your digital signage at peak performance, while drastically reducing your operational costs? That’s what MagicInfo Services support is all about. Long-term service contracts, 24/7 or get your answer in 6-12 business hours. We offer access to our entire Knowledge Base, with all the answers you need.

Support resources

Knowledge Base

Free access to all MagicINFO manuals and articles.


Have a question? The answer might be here.

YouTube Channel

Have a look at our How to video’s at our YouTube channel. 

MagicINFO training

Workshops and online trainings for end users, systems managers and designers.

MagicINFO web manual

Full Samsung MagicINFO manual.


Support desk

Need any help? Get in touch with customer support.

Contact Support

In order to keep our support free, phone and ticket or email support are limited to MagicInfo Services’ customers, partners and 30 day trial subscribers during the trial. If you are a free user, help is still available in the knowledge base and our other online free available support resources. This means you can easily solve minor problems yourself.

Submit a ticket
Go to to login and submit a ticket. We strive to reply within one working day.

Call in support
Our support consultants are here to help you! 
+31 (0)85 303 84 33