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Level up your skills

Training and Support

Fill the knowledge gap.

Software can be pretty intimidating to work with from the start. You feel like there are so many options and don’t know where to start. You want to work more efficiently or your signage strategy has changed and need some help getting that implemented into your MagicINFO account. Whatever it is, filling a knowledge cap or just getting things done the right way and quickly. Getting trained is the most powerful way to gain an in-depth understanding of the MagicINFO software and become an expert yourself. It will give you all the tools you need, spend time efficiently and achieve more.

What we can do for you

Reliable sources

Benefit from years of experience and knowledge with Samsung signage displays and MagicINFO software. Dive into online support resources, get personal technical support and in-depth (pre-sales) consultancy whenever you want.

support-on-demand

Support on demand

Get back on track with the right technical guidance.

resources

Resources

Explore all online blogs, guides, solution briefs, documentations, tutorials and ebooks.

knowledge-base

Knowledge Base

An online support platform with lots of FAQs and how to's.

training

Training

Empower your MagicINFO skills to get the most out of the software.

onboarding

Onboarding

Your signage strategy implemented for a quick start.

consultancy

Consultancy

Leverage on technical know-how and years of experience to grow your systems.

 

Pricing

Have a look at the trainings offerings.

Training for IT
€475
one-time payment
Technical set up
Device management
Server management
Remote control
Monitoring
3-hour online training
Recording of the training
Training for content
€475
one-time payment
Content design
Create templates
Create playlists
Scheduling
Web Author
3-hour training
Recording of the training
Customized workshop
€950
one-time payment
Your focus points
Online or in-house training
Max. 8 persons
MagicINFO Onboarding
€950
one-time payment
Determine signage goals
Creating a plan of action
MagicINFO set up
Handover
2-weeks support
Your signage strategy implemented
MagicINFO Checkup
€285
one-time payment
Quick wins
Long term advice
Checkup Report
Insights in optimizing
On-demand Support
€45
from off, per 30min
Support ticketing
Customer portal access
Respons within 24hrs.

Contact support

Support options are based on whether you are a customer or reseller of MagicInfo Services or if you are a MagicINFO user that just needs our support.

Having trouble connecting your display to MagicINFO trial server? Try these troubleshooting steps.

  • Every MagicINFO end user is supported by the Knowledge Base and tutorials on YouTube .
  • All MagicInfo Services’ customers are supported by the above +ticketing, email and chat.
  • All customer with SLA contracts and our direct partners are supported by the above + phone; +31 85 303 84 33
  MagicINFO users Customers Customers with SLA Resellers
Knowledge base
Chat
Support ticket  
Mail  
Phone    

 

Nice to meet you.

“My name is Cor and I train MagicINFO end users who wants to learn more about the software’s features, or need help getting their strategy implemented. Over the years we helped hundreds of customers with their signage projects. So we came across a lot of questions that needed to be answered, issues that needed to be solved and also contributed to a lot of successful signage projects and created quite a few happy MagicINFO end users. And now it’s your turn!”

“We offer different training programs that meet a variety of needs but serves one similar goal: to get you to love MagicINFO! Do you want to discuss what training will be best, click the button to schedule an online meeting.”

cor 2

Any questions?

Like to know more about our products, features, pricing or anything we do? We are happy to answer all your questions.