Before You Begin
Active MagicINFO Cloud subscription via MagicInfo Services
Admin access to your On-Premise server and Cloud platform
Complete inventory of current content and schedules
List of all displays and device information
Network connectivity and DNS access for your organisation
1
Account Setup
Establish your Cloud environment and configure core settings
- Log into magicinfoservices.com with your admin credentials
- Access the Cloud dashboard from your account menu
- Configure organisation settings: name, timezone, and regional defaults
- Set up user roles and permissions for your team
- Enable two-factor authentication for enhanced security
2
Device Registration
Register all displays in the Cloud platform
- In the Cloud dashboard, navigate to Devices or Device Management
- Add each display with its MAC address and location information
- Generate unique device tokens for each display
- Download and install MagicINFO Player on each display (compatible with your hardware)
- Configure player settings with Cloud connection details and device token
3
Content Migration
Transfer your content library to the Cloud platform
- Export all content from your On-Premise server (videos, images, templates)
- Organise content into folders matching your Cloud structure
- Verify file compatibility with MagicINFO Cloud (supported formats: MP4, PNG, JPG, PDF, and more)
- Upload content to the Cloud media library using bulk upload or API
- Validate all files have uploaded correctly and are playable
4
Schedule Migration
Recreate your playlists and scheduling rules in the Cloud
- Create device groups to organise displays by location or function
- Recreate playlists and schedule templates from your On-Premise system
- Assign content to device groups with appropriate playback rules
- Configure timezone and daylight saving settings for each region
- Set up recurring schedules (daily, weekly, monthly, seasonal)
5
Testing
Validate your Cloud configuration before full deployment
- Run parallel testing with old and new systems running simultaneously
- Verify content plays correctly on all display types and resolutions
- Test remote management capabilities (start, stop, restart displays)
- Confirm scheduling logic executes as expected across timezones
- Check player responsiveness and network connectivity
- Monitor system performance under typical usage loads
6
Go Live
Activate your Cloud environment and decommission On-Premise
- Switch DNS or network settings to route displays to the Cloud platform
- Verify all displays reconnect and begin receiving Cloud-based schedules
- Monitor the system closely during the first 24 hours of live operation
- Decommission your On-Premise server once all displays report successfully
- Archive On-Premise backup data for compliance and audit purposes
Post-Migration Checklist
- All displays online and reporting to the Cloud platform
- Remote management commands executing successfully
- User access levels configured correctly (admin, operator, viewer)
- On-Premise backup archived and documented
- Team trained on Cloud dashboard and new procedures
- Monitoring and alerts configured for display health
Need Help With Your Migration?
Our support team is available to help with device registration, content compatibility, player configuration, and performance optimisation throughout your migration.