Migration Guide

MagicINFO On-Premise Is Transitioning

MagicINFO On-Premise reaches end-of-sale on 31 December 2026. Three clear migration paths are available, with full support from ScreenCom Group and a grace period through 2029.

MagicInfo Services by ScreenCom Group

Timeline

A Planned Transition, Not a Crisis

Migration support is complimentary for all existing MagicInfo Services customers. There is no rush - planning can happen on a comfortable timeline.

31 December 2026

MagicINFO On-Premise new licence sales stop. Existing installations remain fully supported.

Through 31 December 2029

Full support, cloud services, and security updates continue for all existing deployments.

Current Deployments

Continue to work normally. No immediate action is required. Migration planning can begin at any time.

Migration Paths

Three Proven Migration Paths

Each path suits different infrastructure requirements, budgets, and long-term goals.

MagicINFO Cloud hosted by ScreenCom Group
Immediate Stability
  • Same product and CMS interface
  • Hosted by ScreenCom Group
  • Zero learning curve
  • Supported through December 2029
  • Cost-effective bridge solution
Best for

Older hardware (S3/S4), smaller deployments, and environments seeking immediate continuity without change.

TDM Digital Signage
Long-Term Control & Flexibility
  • Vendor-agnostic HTML5 CMS platform
  • Hardware-agnostic flexibility
  • Meeting room management
  • Photoshop plugin support
  • Works across Samsung, LG, and other vendors
Best for

Mixed vendor environments, custom integrations, and long-term platform independence.

Samsung VXT managed by VXT Services
Innovation & Fully Managed Service
  • Cloud-native architecture
  • AI-powered content generation
  • PowerBI and SharePoint integration
  • CMS Transformer for automated migration
  • Supports Android, Windows, and web platforms
Best for

Organisations seeking a fully managed service with AI capabilities and multi-platform support.

What to expect

How the Migration Works

ScreenCom Group provides end-to-end migration support - from initial assessment through go-live.

Dedicated Migration Desk

A specialist team available to answer questions, assess current environments, and recommend the right path.

Migration Webinar Series

Live briefing sessions with a deep dive into all three paths and open Q&A.

Enablement Resources

Migration playbook, FAQ documents, decision trees, and technical documentation - all available to download.

Account Guidance

Dedicated support from a ScreenCom Group account manager, aligned with business timelines and deployment scale.

Migration Pricing

For existing MagicInfo Services customers, migration support is complimentary - including full enablement, technical guidance, and consultation. For non-MIS MagicINFO users, migration services are available at a fee scaled to deployment complexity. Contact the Migration Desk for a detailed quote.

Discuss the Migration Plan

The Migration Desk can help determine which path fits best and build a timeline around the deployment.

Resources
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