MagicINFO On-Premise Is Going Away - Here's What to Do
Yes, MagicINFO is going away, gradually. But your digital signage isn't. It's moving to something better. Read more about what's changing, your options, and the practical next steps.
What's Happening with MagicINFO On-Premise in 2026?
Earlier this year, Samsung announced that MagicINFO On-Premise will reach End of Sale on 31 December 2026 and End of Support on 31 December 2029.
The good news is that your current MagicINFO server may continue working after the official support ends.
However, waiting too long could leave your organisation with less time to compare MagicINFO alternatives, confirm hardware compatibility, protect important integrations, secure budget, and migrate without unnecessary disruption.
The right migration timeline will be different for every organisation.
Book a free consultation with our Migration Team to understand:
- which migration options may suit your environment,
- what risks you should consider and avoid,
- and what your most practical next-step solution should be.
No obligation. No technical preparation required.
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Do you need to migrate away from MagicINFO On-Premise in 2026?
To secure your digital signage network, we recommend migrating from MagicINFO On-Premise in 2026.
There are different factors that affect the transition timeline. Some organisations have already started detailed migration planning. Others may have more time to evaluate their options.
The first step is not choosing a replacement platform. It is speaking with a trusted advisor who can assess your current setup, budget, and long-term goals. And based on this, advise you on the most suitable signage alternative
What is covered during the free MagicINFO On-Premise migration consultation?
During the free consultation, one of our Migration experts will guide you through a short assessment of your current environment. We may discuss:
- the number of displays and locations you manage,
- your current MagicINFO version,
- the age and type of your Samsung hardware,
- integrations and technical dependencies,
- remote-management requirements,
- current problems or limitations,
- security and operational priorities,
- future goals,
- migration concerns,
- preferred timeline,
- and budget-planning stage.
You do not need to know every technical detail. We will help you identify any missing information and what needs to be double-checked.
By the end of the call, you should have a clearer understanding of how urgent your migration may be, the main risks affecting your current environment, which migration routes are worth exploring, and what your next sensible step should be.
Bonus with every MagicINFO Migration Service: A MagicINFO Server Check-Up
Some environments require a deeper technical review. If this is relevant to your organisation, our specialists can carry out a MagicINFO server check-up with your IT manager or technical contact. The review may cover:
- server configuration,
- software version,
- connected displays and devices,
- users and permissions,
- integrations and dependencies,
- and potential migration risks.
Before anything is scheduled, we will explain the scope, access requirements, process, and reporting. And after the check-up, you will receive a written report with practical recommendations and suggested next steps.
MagicINFO Cloud hosted by ScreenCom Group
like MagicINFO and want the simplest possible transition
TDM Digital Signage by ScreenCom Group
use mixed-brand displays or want more flexibility
Samsung VXT managed by VXT Services
want hands-on support and a fully managed service
There is no one-size-fits-all MagicINFO On-Premise alternative
Each alternative solution has different advantages, limitations, costs, and technical requirements.
A cloud-based solution may reduce the infrastructure your IT team needs to maintain. However, it may not suit every organisation’s security, compliance, connectivity, or data-control requirements.
An on-premise solution may offer greater control, but it may also require more internal IT resources and ongoing maintenance. In some cases, a hybrid or alternative platform may be a better fit.
That is why we start with a conversation, not a predetermined recommendation.
Understand your options now
You may not need to migrate today. But you should understand your options early enough to avoid a rushed decision later. Speak directly with a MagicINFO Migration expert and get practical advice based on your current environment, concerns, and future goals.
Why plan your migration with MagicInfo Services?
A MagicINFO migration involves more than choosing a new CMS. Your screens, licences, content, users, hosting and future requirements all need to be considered together.
As an official Samsung partner and MagicINFO distributor since 2013, MagicInfo Services, powered by ScreenCom Group, works with organisations using the solution around the world.
Our team has worked with MagicINFO from the beginning, allowing us to gain years of technical and operational experience. Our experts are trained to take into consideration commercial factors involved in your migration to ensure a smoother transition.
To do that, we start by understanding your environment, not by pushing a predetermined product. That means being open about:
Solution options
Clearly explain when and why a solution is a good fit for your organisation
Honest assessment
Potential risks
Share experience and discuss what could go wrong in advance
Possible replacement
Ideal timeline
Frequently Asked Questions
Have Question? We are here to help
Will our MagicINFO server stop working after 2029?
No. The officially announced End of Support date is 31 December 2029. This does not automatically mean your server will stop functioning right away, but given that Samsung will stop providing any updates after the end of 2029, your MagicINFO On-Premise system and standard operations would be at risk.
Do we need to migrate away from MagicINFO in 2026?
Not every organisation needs to migrate immediately. Your timeline depends on your hardware, integrations, network size, operational risks, and internal requirements. Our Migration Team strongly encourages MagicINFO On-Premise users to switch to another solution in 2026 to ensure a smooth and well-planned transition.
Is the MagicINFO On-Premise Migration consultation free?
Yes. The initial migration consultation is free and carries no obligation.
Do I need to collect detailed technical information before the call?
It would be good to have basic information about the number of displays in your network, hardware type, future plans, and goals. Our Migration expert will guide you through the assessment questions and help identify anything that needs further investigation.
What happens if I don't migrate my MagicINFO environment in 2026?
If your existing MagicINFO environment continues to meet your needs, you may be able to continue using it after 2026. However, you should consider that future on-premise network expansion won't be possible, as well as the scheduled End of Samsung Support on 31 December 2029.
How much does a MagicINFO migration cost?
There is no single migration price because every network is different. The scope can depend on your number of displays, hardware, hosting, licences, content, integrations and the migration support required. A consultation allows our team to understand these requirements before discussing the project scope.
Do I need to know which platform I want before booking a free MagicINFO migration consultation?
No. You can use the MagicINFO migration consultation to compare your options. Our team can discuss MagicINFO Cloud, TDM Digital Signage, and Samsung VXT based on your current environment and future plans.
Can I keep my existing displays after the MagicINFO migration?
That depends on your current hardware and the migration path you choose. Display and player compatibility should be checked before selecting a new platform.
What information should I prepare for the free MagicINFO migration consultation?
If available, information about your display numbers, models, MagicINFO version, licences, hosting environment and future expansion plans can be useful. If you do not have all of this information yet, you can still start the conversation with our team.